Landbank Realty & Property Management is seeking a highly organized, professional, and friendly Receptionist / Office Clerk to be the first point of contact for our busy Real Estate and Property Management office. The ideal candidate is detail-oriented, possesses exceptional communication skills, and thrives in a fast-paced environment supporting a team of agents and property managers.
Key Responsibilities
• Front Desk & Client Relations:
• Greet and welcome clients, tenants, vendors, and visitors with professionalism and courtesy.
• Answer and manage a multi-line phone system, directing calls and taking detailed messages.
• Provide essential information to clients regarding property listings, maintenance requests, and general office procedures.
• Assisting in Property Management:
• Serve as the initial contact for tenant maintenance requests, accurately documenting issues and coordinating follow-up with Property Managers and approved vendors.
• Prepare and track essential property management documents, including lease agreements, tenant welcome packets, and move-in/move-out checklists.
• Maintain organized records of all vendor contracts, insurance documentation, and property keys.
• Assist with processing property-related invoices and ensuring timely distribution to the accounting department.
• Administrative & Office Support:
• Process incoming and outgoing mail, packages, and faxes; coordinate office supply orders.
• Provide comprehensive administrative support to the Broker, agents, and property management team.
• Compose, type, and proofread routine correspondence, reports, and other materials.
• Manage and maintain filing systems, records, and databases (digital and physical), ensuring all documentation is accurate and compliant with real estate regulations.
• Assist with scheduling appointments, coordinating internal meetings, and managing conference room bookings.
Qualifications & Skills
• Experience: Previous experience in a reception, administrative, or office clerk role is highly preferred. Experience in a real estate, property management, or legal office is a significant advantage.
• Technical Proficiency:
• Excellent command of Microsoft Office Suite (Word, Excel, Outlook).
• Proficiency in operating standard office equipment (printers, scanners, multi-line phone systems).
• Core Competencies:
• Exceptional verbal and written communication skills, with a strong command of English grammar, spelling, and punctuation.
• High degree of professionalism, discretion, and ability to handle confidential information.
• Proven ability to multitask, prioritize tasks efficiently, and manage time effectively under pressure.
• Strong problem-solving and organizational skills with meticulous attention to detail.
Principals only. Recruiters, please don't contact this job poster.